Insurance, Medicaid, and Payment Options
The plans we accept, what to bring, and how payment works.
Insurance and Eligibility at Willow Oak
We want care to be within reach. No one is denied services due to inability to pay, and a sliding-fee schedule based on family size and income is available.
We are currently accepting new clients with the plans below. We will begin accepting commercial insurance in February 2027.
Who this helps
- People with Georgia Medicaid, including Amerigroup, Peach State Health Plan, and CareSource
- People with both Medicare and Georgia Medicaid
- Veterans with a VA Community Care Network (VA CCN) authorization, and Tricare members with a PCP authorization
- People paying out of pocket or who need the sliding-fee schedule
What to expect
- Bring your insurance card and a state-issued photo ID to each visit
- Payment and copays are due before services are provided
- Confirm your behavioral health benefits and copay with your insurer before your visit (the member services number is on the back of your card)
- VA CCN and Tricare clients: bring your authorization or referral letter
Frequently asked questions
Does Willow Oak accept Georgia Medicaid?
Yes. We accept straight Georgia Medicaid and Georgia Medicaid plans through Amerigroup, Peach State Health Plan, and CareSource.
Do you accept Medicare?
We accept clients who have both Medicare and Georgia Medicaid (dual coverage).
Do you accept commercial insurance?
Not yet. We will begin accepting commercial insurance in February 2027. Until then, self-pay is available.
What if my insurance is not on your list?
Call 770-683-6946. We can discuss self-pay rates or provide a superbill that you may be able to submit to your insurer for out-of-network reimbursement.
How does the sliding-fee schedule work?
The fee is based on family size and income. Call us at 770-683-6946 to ask about your eligibility.
Do I need a referral?
No. You can request an appointment yourself. DFCS/DHS caseworkers and other referral sources can call the office to start a referral.
Request an appointment
Call 770-683-6946 or request an appointment online. Please bring your insurance card and a state-issued photo ID; payment and copays are due before services.
We accept Georgia Medicaid (including Amerigroup, Peach State Health Plan, and CareSource), dual Medicare and Georgia Medicaid, VA CCN with an authorization/referral letter, Tricare with PCP authorization, and self-pay. We will begin accepting commercial insurance in February 2027. No one is denied services due to inability to pay, and a sliding-fee schedule based on family size and income is available.